Processing Policies and Production Times

Processing and Production Times – ORiX

At ORiX, each order is created specifically for you using print-on-demand, which requires a prior validation and preparation stage. Here's how it works:

1. Payment validation and authorization process

Once you make your purchase, the system initiates an automatic verification with the payment platforms.

  • This process can take between 24 and 72 business hours .

  • In certain cases (such as promotions, new card payments, or held funds), validation may take up to 5 business days .

Important Note: For some orders, production may take up to 11 business days to start due to payment gateway processing times.

2. Customized production

Once the payment has been validated:

  • Your product enters the printing and manufacturing stage.

  • This phase takes between 2 and 7 business days , depending on the type of item and the assigned supplier.

3. Preparation for shipping

  • After production, your order is packed and shipped from the printing center closest to your location.

  • At that time, you will receive an email with the tracking number so you can follow up.

Summary of estimated times

Stage Estimated time
Payment validation 1 to 5 business days
Custom production 2 to 7 business days
Shipment 10 to 30 business days
Estimated total 15 to 42 business days

We deeply appreciate your patience. Every order you place directly supports an independent, creative project, created with intention and dedication.

Do you have questions about your order?

You can write to us at any time at:
orixthings@gmail.com